-Aug 133 minCase StudiesFrom Conflict to Resolution: Discovering Needs & Interests Through Mediation (Part 2)This week, we continue examining the example workplace conflict to understand the parties’ needs and interests.
-Aug 82 minCase StudiesUnpacking Workplace Conflict: Understanding Positions and How Disagreements Evolve (Part 1)A party’s position emerges through what they ask for and how they describe the conflict.
